General Terms and Conditions

1. Scope

All deliveries from Doppeldenkspiele GbR to consumers are subject to these General Terms and Conditions (GTC).
A consumer is any natural person who enters into a legal transaction for a purpose that is predominantly neither commercial nor self-employed.

2. Contractors

The purchase contract is concluded with Doppeldenkspiele GbR, Owner: Schärdel, Eich-Hermle, Diekert, Doppeldenkspiele GbR, Karthäuserstr. 39a, 79102 Freiburg, Deutschland

3. Conclusion of contract

3.1. The presentation of the products in the online store does not constitute a legally binding offer, but only an invitation to order.
3.2. By clicking the button Order you place a binding order for the goods listed on the order page. Your purchase contract is concluded when we accept your order by sending an order confirmation by e-mail immediately after receiving your order.

4. Right of withdrawal

4.1. If you are a consumer (i.e. a natural person who places the order for a purpose that cannot be attributed to your commercial or independent professional activity), you have a right of withdrawal in accordance with the statutory provisions.
4.2. If you, as a consumer, make use of your right of withdrawal according to section 4.1, you shall bear the regular costs of the return shipment.
4.3. In all other respects, the right of revocation shall be governed by the provisions set forth in detail in the following revocation policy.

5. Prices and shipping costs

5.1. The prices stated on the product pages include the statutory value added tax and other price components.
5.2. In addition to the stated prices, we charge shipping costs for delivery. The shipping costs will be clearly communicated to you again on the order page.

6. Delivery

6.1. Delivery is made with DHL Green.
6.2. The delivery time is up to 2 weeks in Germany, up to 3 weeks in the EU and up to 6 weeks worldwide after payment has been received. Possibly deviating delivery times we point out again clearly on the order page.

7. Payment

7.1. Payment can be made either via bank transfer or via Paypal.
7.2. If you choose the payment method bank transfer, we will give you our bank details in the order confirmation. If you choose the payment method Paypal, we will give you our email address in the order confirmation. We deliver the goods after payment has been received.

8. Reservation of ownership

Until full payment, the goods remain our property.

9. Dispute Settlement

The EU Commission has created an Internet platform for online dispute resolution. The platform serves as a contact point for the out-of-court settlement of disputes concerning contractual obligations arising from online purchase contracts. More information is available at the following link: http://ec.europa.eu/consumers/odr. We are willing to participate in a dispute resolution procedure before a consumer arbitration board for the settlement of disputes with consumers. The competent consumer arbitration board is: Universalschlichtungsstelle des Bundes Zentrum für Schlichtung e.V., Straßburger Straße 8, 77694 Kehl am Rhein, www.verbraucher-schlichter.de. In order to settle the aforementioned disputes, we will participate in a dispute resolution procedure before this body.